PRIVACY POLICY

Last Updated: 31st March, 2025

JANNIS HEALTH LTD is a private limited liability company incorporated under the laws of the Federal Republic of Nigeria (herein after referred to as JANNIS HEALTH LTD). JANNIS HEALTH LTD is engaged in the business of enhancing the physical, mental, and emotional well-being of individuals worldwide through the provision of high-quality health products, including nutritional supplements, vitamins, herbal remedies, organic foods, and functional beverages, sourced and distributed with rigorous standards of excellence. The products and services we offer require us to collect Personal Data about our Clients. We are committed to protecting and respecting Clients' privacy in relation to data collected.

1. GENERAL

Please ensure to carefully read this privacy policy carefully as it sets out the basis on which we collect any personal information from you and how we use it in the operation of our website and our day-to-day activities at Jannis Health Ltd. Our Clients may be private individuals as well as corporate bodies and either case, our privacy policy shall apply. The term 'you' and 'your' shall refer to, the individuals (our Clients) as well as a director, partner or authorized person of the prospective customer. Any changes we may make to this privacy policy in the future will be posted on this page and, where appropriate, communicated to each Customer by email.

2. DATA PRIVACY POLICY

At JANNIS HEALTH LTD, we collect, process, store, retain, disclose and delete personally identifiable information and sensitive personal identifiable information (“personal information” or “personal data”) about our customer in order to perform our services, evaluate our marketing activities and offer our products and services.

3. CATEGORIES OF PERSONAL DATA WE COLLECT (Information We Collect about Clients)

We collect and process personal data for our own business purposes that may include:

• Identifiers such as a real name, residential address, business address, telephone number, email address, account name, identification number, or other similar identifiers.
• Commercial and usage information, including bank account number, IP address, browser type, device identifiers, pages visited, time spent on the website, and interactions with our content, etc.
• Cookies; We use cookies, web beacons, and similar tools to enhance user experience, analyze trends, and personalize content.

4. PURPOSES FOR THE COLLECTION, PROCESSING, AND USE OF PERSONAL DATA

We collect personal information, store and process your data for the following purposes:

• Register an account for you to enable you use and access the services and products provided by the Company;
• For the management and administration of our business
• To communicate with you in order to provide you with information about our services and products and to help us improve on same.
• To fulfil our legal obligations; in order to comply with applicable laws, rules and regulations, and internal policies and procedures.
• To maintain compliance with internal policies and procedures.

5. HOW WE USE YOUR INFORMATION

We may use the information you provide to us to perform either or all of the below:

• Process orders, deliver products/services, and manage accounts.
• Personalize recommendations (e.g., tailored nutritional plans, fitness programs).
• Improve website functionality, content, and user experience.
• Communicate updates, promotions, or wellness tips (with your consent).
• Comply with legal obligations and protect against fraud.
• Undertake checks for the prevention and detection of crime, fraud and/or money laundering;
• Verify your identity when you visit the website to protect you from fraud, unauthorized access, and identity theft.

6. STORAGE AND RETENTION OF PERSONAL DATA

Your personal information will be held only as long as you are a JANNIS HEALTH LTD customer, and as statutorily required. We may use personal information in a depersonalized (anonymized or pseudonymised) or aggregated format for the purpose of reviewing and improving our own account acquisition and management processes, analyzing the effectiveness of our solutions, and creating, validating or updating our products and services.

7. DISCLOSURE OF PERSONAL DATA – RELATIONSHIP WITH THIRD PARTIES, SERVICE PROVIDERS (VENDORS; CONTRACTORS)

We disclose personal information to our service providers who provide technical, operational, or administrative support, but only if the personal information is reasonably necessary and proportionate to provide the services. We will only disclose personal information to service providers who process it pursuant to our instructions. Disclosure to service providers may occur for these purposes:

• Undertaking activities to verify or maintain the quality or safety of our software or a service we engage in, and to improve, upgrade, or enhance the software or service; identify and repair errors that impair existing intended functionality; performing internal research for technological development and demonstration.
• Maintaining and servicing accounts, providing customer service, processing or fulfilling transactions, verifying customer information, processing payments or providing similar services on behalf of JANNIS HEALTH LTD or our service providers.
• Performing certain corporate functions, such as legal compliance with federal, state, or local laws; exercising and defending legal claims; keeping accounting and tax records; company audits; sales and distribution of our products and services.
• We will not sell consumers' personal information to third parties for their own marketing, advertising, or other purposes. When you use JANNIS HEALTH LTD website to obtain products or services, we shall not share your personal information with third parties beyond what is necessary for that party to perform business activities on our behalf.
• You hereby understand and acknowledge that it shall be impossible for JANNIS HEALTH LTD to oversee or monitor the use of any customer's data shared with third party service providers other than reliance that such service provider shall act with integrity and in accordance with its Agreement with JANNIS HEALTH LTD.
• In view of the above risk, JANNIS HEALTH LTD shall not be liable for any breach of privacy as a result of the activity of any third party.

8. COOKIES AND TRACKING TECHNOLOGIES

What Are Cookies? Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They enable us to recognize your device, remember preferences, and enhance your browsing experience. We also use similar tracking technologies such as web beacons, pixels, and scripts to analyze trends and improve our services.

• Strictly Necessary Cookies Essential for core website functionality, such as enabling secure login, maintaining your shopping cart, processing payments, and navigating pages. These cookies do not collect personal data and cannot be disabled.
• Performance/Analytics Cookies Collect anonymized data about how users interact with our website (e.g., pages visited, time spent, error messages). Tools like Google Analytics help us optimize content and fix technical issues.
• Functional Cookies Remember your preferences (e.g., language, region, font size) to personalize your experience during return visits.
• Targeting/Advertising Cookies Track browsing behavior across websites to deliver tailored ads (e.g., via Google Ads or social media platforms like Facebook Pixel). These cookies may share data with third-party advertisers.
• Third-Party Cookies Placed by external services integrated into our website, such as embedded videos (YouTube), social media widgets (Instagram, Twitter), or live chat tools. These parties may collect data under their own privacy policies. We do not control, endorse, or assume liability for the content, privacy practices, or security of third-party websites. Clicking on external links is at your own risk. We strongly advise you to review the privacy policies and terms of service of any third-party sites before sharing personal information.
• Managing Cookies You can block or delete cookies via your browser settings (e.g., Chrome, Safari, Firefox). Instructions are typically found under "Privacy" or "Security" sections. Note that disabling cookies may impair website functionality.

9. COOPERATION WITH REGULATORS AND LAW ENFORCEMENT

We may disclose personal information if necessary or appropriate to government agencies, advisors, and other third parties, in order to comply with applicable laws, or protect the rights or property of JANNIS HEALTH LTD and its affiliated companies, or its Clients.

We may disclose personal information to comply with civil, criminal, or regulatory inquiries, investigations, subpoenas, or summons by federal, state, or local authorities.

10. CLIENTS' RIGHTS

• The right to see a copy of the information we hold about you (with the exception of the assessment of any application for finance or other products);
• Where you have actively provided your consent for us to process your Personal Data, the right to withdraw your consent at any time. Please note, however, that we may still be entitled to process your Personal Data if we have another legitimate reason (other than consent) for doing so;
• The right to be removed from our mailing lists;
• The right to correct any information we hold about you, and to change any details you have already given us (by contacting us through address on the 'Contact' section below);
• The right to request that we erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Data but we are legally entitled to retain it;

11. DATA DELETION AND RETENTION

• You have the right to request the deletion of your personal data held by us, subject to applicable laws. Upon verifying your identity, we will:
• Permanently erase your data from our active systems.
• Direct third-party service providers (e.g., payment processors, cloud storage partners) to delete your data where feasible.
• Retain anonymized or aggregated data that cannot identify you.
• To initiate a deletion request send an to Email Info@jannishealth.com with the subject line “Data Deletion Request.”
• Include your full name, registered email address, and a description of the data you wish to delete.
• We may require additional verification (e.g., government-issued ID) to confirm your identity and prevent fraudulent requests.
• We may retain certain data if required to:
• Fulfill legal obligations (e.g., tax records, transaction histories under consumer protection laws).
• Protect against fraudulent claims, enforce agreements, or defend legal rights.
• Maintain public health or safety (e.g., anonymized health trend analysis).
• Preserve data integral to ongoing research or services you actively use (e.g., subscription plans).
• We will process verified deletion requests within 30 calendar days. If complex or high-volume requests require additional time, we will notify you of the delay and provide a revised completion date.

12. Contacting JANNIS HEALTH LTD

If you have a question about JANNIS HEALTH LTD's privacy policies or practices, or want to submit a complaint, you may contact JANNIS HEALTH LTD at Info@jannishealth.com